One strategic partner to manage, secure, and scale your entire IT estate—without the cost of a full‑time executive.
Who This Is For
- High‑growth companies (Series A → IPO) that need C‑level IT leadership before they can justify a permanent CIO/CTO.
- Public‑sector or regulated teams that must hit compliance targets (SOC 2, ISO 27001, FedRAMP) on a cross‑platform fleet.
- Founders & COOs who are done firefighting tickets and want a proactive roadmap.
Core Outcomes
| Objective | How We Deliver | KPI |
|---|---|---|
| Audit‑ready security | Zero‑trust hardening, CIS benchmarks, policy library | >95 % device compliance |
| Predictable IT spend | 12‑month budget & vendor roadmap | ±5 % variance to plan |
| Friction‑free employee experience | Automated onboarding/off‑boarding, self‑service tools | <1 data-preserve-html-node="true" hr mean time to new‑hire productivity |
| Scalable operations | Process docs, SLAs, knowledge base | 30 % reduction in L1 tickets |
Services Offered
1. Strategic Leadership
- Annual IT & Security Roadmap
- Board & investor reporting
- Vendor negotiation & contract review
2. Device & Endpoint Management
- Jamf, Kandji, Intune, NinjaOne architecture
- Cross‑platform policies (macOS, Windows, iOS)
- Automated patching & configuration baselines
3. Security & Compliance
- SOC 2 / ISO 27001 / FedRAMP gap assessments
- Incident‑response playbooks & tabletop exercises
- Security awareness training and phishing sims
4. Cloud & SaaS Governance
- Identity & access management (Okta, Entra ID)
- SaaS inventory and shadow‑IT controls
- Cost‑optimization reviews
5. IT Operations & Support
- KPI‑driven help‑desk oversight (Zendesk, Jira, HaloITSM)
- Knowledge‑base build‑out and workflow automation
- Vendor & asset lifecycle management
Engagement Models
| Plan | Time Commitment | Best For |
|---|---|---|
| Starter | 8 hrs / month | Series A, first audit cycle |
| Growth | 1 day / week | Series B–C, multi‑region scale |
| Enterprise / Gov | 2 days / week + on‑call | IPO prep, public‑sector agencies |
Flexible retainers; cancel any time with 30 days notice.
Tooling & Tech Stack
Jamf • Kandji • Microsoft Intune • NinjaOne • CrowdStrike • SentinelOne • Okta • Entra ID • AWS / Azure / GCP • Jira • Notion
What’s Not Included
Physical cabling, rack‑and‑stack work, and on‑premises network hardware installation. (We’ll bring in trusted partners and manage them for you.)